Frequently Asked Questions
Everything you need to know about shopping with BrandsWalk.
How long will it take to receive my order?
Standard shipping usually takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are all products on BrandsWalk authentic?
Yes, we guarantee that 100% of our products are authentic and sourced directly from the original brands or authorized distributors.
Do you ship internationally?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.